From your closet to sold, in six steps.
Every item that comes through Concierge follows the same tracked pipeline — here's exactly what happens at each stage.
Step 01Received
Your item arrives at our facility and is logged against your shipping label — you get a confirmation instantly.
Step 02Authenticating
Our authentication team reviews the item against manufacturer markers, materials, and known counterfeit signals.
Step 03Photographed
Studio-quality photos are captured and auto-enhanced for every listing platform's spec.
Step 04Listed
Listing copy and pricing are generated from recent comps and published to StockX, eBay, and Whatnot simultaneously.
Step 05Sold
The moment it sells on any platform, we delist everywhere else in real time — no double-sold risk.
Step 06Paid
Your payout is calculated and sent via Stripe Connect on the next scheduled payout run.